Whitbread Off-Road
Whitbread Off-Road
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Terms and Conditions

We reserve the right to make changes to this site, the disclaimers and these terms and conditions at any time.

Price & Payment

All prices are displayed in Pounds sterling.

All prices are PLUS VAT which is added at cart at the current rate.

We accept all major credit and debit cards.

We shall have the right to refuse or cancel any order submitted whether or not the order has been confirmed. If your payment has already been processed and we subsequently cancel your order, we will immediately issue a refund for the full value of the amount processed.

Product Descriptions, Price & Images

Whitbread Off-Road make every effort to ensure that prices and descriptions of goods shown on our website are accurate at the time you place your order.

The price of the goods will be as shown on the checkout page of our website when you placed your order. We will charge you this amount. You must also pay a delivery charge for the goods as indicated on our website at the checkout page.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund

Images of goods on our website are for illustrative purposes only and may differ slightly from the actual goods.

Whitbread Off-Road will not accept responsibility / liability for representations made by a third party for products features or suitability for a particular use. (E.g. Manufacturers, magazine articles, Internet etc). Whitbread Off-Road does not guarantee the accuracy of the information published on this website and will not be responsible for any damages resulting in reliance on the information contained within the site. Please check with manufacturer if full product specifications is required.

Cancellation Policy

Orders may be cancelled within 7 working days of an order being placed and/or within 7 working days of goods received. Cancellations are only accepted if the customer phones our customer services on 01570 493420 to obtain a cancellation number. A cancellation number can only be obtained before the order has been dispatched.

If your order has been dispatched prior to the cancellation, the return procedure as defined below will apply and you will be issued with a RMA number. If the procedure is not respected, the order will be considered valid and the customer will remain liable for the full payment.

Returns Policy

Orders may be returned within 7 working days after the goods were received for a full credit or refund in the following circumstances:

  • Item is in new condition with original packaging
  • Item was received damaged or defective
  • Incorrect item was shipped

To process your return you will need a RMA number for the goods by calling our customer services number on 01570 493420 before sending.

  • You have obtained a RMA number for the goods before sending.
  • Goods must be returned within 7 working days of delivery.
  • Goods returned must be received in as new condition with original packaging.
  • Carriage costs for returning the goods will be your responsibility.
  • Goods remain your responsibility during transit and until signed for by us.

We're sorry, but we do not accept returns of opened items or items returned more than 7 working days after delivery and/or goods returned without a valid RMA.

All refunds will be processed within 30 days from when you notify us of cancellation of the order. However, we are usually able to issue refunds within 5 – 7 working days from when the goods have been returned.

Faulty Goods
If it is agreed that the goods have been delivered faulty or damaged we will offer you a refund OR a replacement.

Please Note
All returns (except faulty goods) will be subject to a 20% restocking / admin charge. This will be subtracted from the refund amount.

Website Use

The information and material provided on this website is provided free of charge (except where otherwise stated) and solely for illustrative purposes. It is not intended to and does not establish a business, contractual or employment relationship with Whitbread Off-Road.

The information, contents, text, images, including but not limited to html code, scripts, and photography is the property of Whitbread Off-Road otherwise acknowledged) and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent.

This site is provided "as is" and Whitbread Off-Road expressly disclaims all warranties of any kind whether express or implied including the warranties of merchantability and fitness for a particular purpose. In no event shall Whitbread Off-Road or any of its employees or contractors be liable for any damages whatsoever in connection with the information or material on this website, including but not limited to actual, consequential, direct, exemplary, incidental, indirect, punitive or special damages.

Links on this site may lead to services or sites not operated by Whitbread Off-Road. No judgement or warranty is made with respect to such other services or sites and Whitbread Off-Road takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.


These terms and conditions are governed and shall be interpreted in accordance with UK law.

If any part of these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions.

In respect of consumer sales only, statutory rights are unaffected by these terms and conditions.

Whitbread 4x4, Olmach Villa, Olmach, Llangybi, Lampeter, SA48 8NH Tel: 01570 493420
whitbread-offroad.co.uk - Tue 22 Jan 2019 22:14:34